Access, Advocacy & Support

ParentVOICE

Who is it for? 

Parents and caregivers of children ages 0-18 years with emotional, behavioral and/or mental health concerns.

How does it help?

ParentVOICE offers support services for parents and caregivers.

Family Support Specialists

Family Support Specialists, also known as Family Partners or Family Partner Navigators, work closely with families who are navigating the education, child welfare, mental health, and juvenile justice systems. They offer one-to-one support by preparing parents and accompanying them to meetings with schools, service providers, and child & family teams.

Family Partners and Family Partner Navigators also serve as an educational resource to parents and caregivers seeking ways to improve children’s ability to function successfully at home and in school.

Family Partners and Family Partner Navigators offer Triple P:  Positive Parenting Program with tips, tools and strategies to help parents manage misbehavior and raise happy, confident kids and teens.

For more information about Triple P:  Positive Parenting Program please complete form and email to Barbara Baker at Bbaker@mhaofcc.org.

Interested in becoming trained and certified as a Family Partner? Learn more about the Family Partner Training Academy and Support.

The ParentVOICE Program invites you to learn more about our team

Get In Touch with Program Manager Barbara Baker

To Get Matched with a Family Partner or Family Partner Navigator
Cabarrus and Mecklenburg One-to-One Support Available
bbaker@mhaofcc.org
704.365.3454

We have staff conveniently located at these Community Resource Centers:

Contact ParentVOICE Family Partner

Shaunte Dickson
sdickson@mhaofcc.org

Contact ParentVOICE Family Partner Navigators

Nautica McCoy – In English
nmccoy@mhaofcc.org
Veronica Hernandez-Kendall – En Español
vhernandezkendall@mhaofcc.org
Valery Palacios – En Español
vpalacios@mhaofcc.org

Join us for Parent Support Groups in Cabarrus or Mecklenburg Counties

 For ParentVOICE Support Group registration details, please contact one our Family Partner Navigators for Mecklenburg County

    • Virtual Parent Groups will be held on the 4th Thursday of each month

    • In-person Parent Groups will be held on the 3rd Friday of each month
        • (Both groups cover various topics)

2021 Surgeon General’s Advisory: Protecting Youth Mental Health

Read the Advisory Here
Learn More

MHA’s Family Partner helped Maria understand Christian’s rights within the education system and how to document her interactions with the school. While he was in middle school, Maria documented 123 phone calls to school personnel. Maria said, “Without my Family Partner, I wouldn’t have been so brave or known what I needed to do or how to do it. She has been a lifesaver to me.” Read more about their journey to 8th grade graduation.